tg77 Privacy
Policy

tg77 ("tg77," "we," "us," or "our") operates the online gaming platform accessible at tg77.one (the "Platform"). For the purposes of applicable data protection legislation, tg77 is the data controller responsible for the personal data of players registered on the Platform.

This Privacy Policy applies to all personal data collected from individuals who visit, register on, or otherwise interact with the tg77 Platform, including players based in the Philippines and any other jurisdiction where the Platform is accessible. It covers data collected through the tg77 website, mobile-optimized interface, live chat, email communications, and any other channel through which you interact with tg77.

tg77 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include the following:

Identity & Contact Data

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify the 21+ age requirement)
• Residential address, including barangay, city or municipality, province, and postal code
• Email address and Philippine mobile number
• Government-issued ID type and number (e.g., PhilSys National ID, passport, driver's license, UMID, SSS ID)

Financial Data

• Payment method details (e.g., GCash mobile number, PayMaya account reference, BPI, BDO, or Metrobank account details)
• Deposit and withdrawal transaction history
• Account balance and bonus credit information
• Records of any chargebacks or payment disputes

Technical & Usage Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser information
• Session timestamps, login history, and duration of play
• Pages visited, games played, bet amounts, and game outcomes
• Referral source and marketing attribution data

Communications Data

• Records of live chat conversations with tg77 support agents
• Email correspondence sent to or received from tg77
• Responses to surveys, promotions, or feedback requests
• Records of any complaints or dispute submissions

tg77 collects your personal data through the following means:

Directly From You

The majority of personal data tg77 holds is provided directly by you when you register for an account, complete identity verification, make a deposit or withdrawal, contact our support team, or participate in a promotion. You are not obligated to provide this information, but failure to do so may prevent you from accessing certain features of the Platform.

Automatically Through the Platform

When you access and use the tg77 Platform, certain technical and usage data is collected automatically through cookies, web beacons, server logs, and similar tracking technologies. This includes your IP address, device identifiers, browser type, and a record of your interactions with the Platform. Please refer to Section 7 of this Policy for more information on cookies and how to manage them.

From Third Parties

tg77 may receive personal data about you from third-party sources in limited circumstances, including:

• Identity verification and KYC service providers who assist in confirming your identity and age
• Payment processors and financial institutions (e.g., GCash, PayMaya, BPI, BDO, Metrobank) in connection with deposit and withdrawal transactions
• Fraud prevention and anti-money laundering screening services
• Marketing partners, where you have given your consent to that partner to share your data with tg77

tg77 uses the personal data we collect for the following purposes:

tg77 processes your personal data on the following legal bases, in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable data protection legislation:

• Contractual Necessity: Processing is necessary to perform the contract between you and tg77 — specifically, to operate your account, process transactions, and provide gaming services.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including anti-money laundering obligations, age verification requirements, and reporting obligations to regulatory authorities.
• Legitimate Interests: tg77 processes certain data on the basis of its legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and improving the quality of our services. We ensure that our legitimate interests do not override your fundamental rights and freedoms.
• Consent: Where tg77 relies on your consent as the legal basis for processing — for example, for sending marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

tg77 does not sell your personal data. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

Service Providers

tg77 engages licensed third-party service providers to assist in operating the Platform. These include identity verification and KYC providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection services, cloud hosting providers, customer support software providers, and analytics platforms. All service providers are contractually bound to process your data only on tg77's instructions and in accordance with applicable data protection law.

Regulatory and Law Enforcement Authorities

tg77 may disclose your personal data to government agencies, regulatory bodies, law enforcement authorities, or financial intelligence units where required to do so by applicable law, court order, or regulatory directive. This includes disclosures required under Philippine anti-money laundering legislation and gaming regulations.

Game Suppliers

Certain technical data (such as player session identifiers and bet records) may be shared with licensed third-party game suppliers to facilitate game delivery, resolve disputes, and ensure the integrity of game outcomes. Game suppliers are not permitted to use this data for their own marketing or commercial purposes.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of tg77's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to how your data is processed as a result.

tg77 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and deliver relevant content. A cookie is a small text file placed on your device when you visit the tg77 website.

Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against fraudulent activity. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, preferred game categories, and display options to personalize your experience on the tg77 Platform.
• Analytics Cookies: Help tg77 understand how players use the Platform by collecting aggregated, anonymized data about page visits, session duration, and feature usage. This data is used to improve the Platform.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of tg77's marketing campaigns. These are only placed with your consent.

Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the tg77 Platform. Instructions for managing cookies are available in the help documentation of your browser.

tg77 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations.
• Customer support communications: Retained for three (3) years from the date of the interaction, or longer if the communication relates to an unresolved dispute or legal matter.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of the consent given.
• Technical and usage data: Typically retained for thirteen (13) months in identifiable form, after which it may be retained in anonymized or aggregated form indefinitely for analytics purposes.

When personal data is no longer required, tg77 will securely delete or anonymize it in accordance with our internal data retention and disposal procedures.

tg77 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the tg77 Platform
• Encryption of sensitive data at rest, including payment information and government ID details
• Role-based access controls ensuring that only authorized tg77 personnel can access personal data, and only to the extent necessary for their role
• Regular security assessments, penetration testing, and vulnerability scanning of the Platform
• Multi-factor authentication for administrative access to systems holding personal data
• Staff training on data protection obligations and security best practices
• Incident response procedures for detecting, reporting, and managing personal data breaches

While tg77 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You also play an important role in keeping your data safe — please use a strong, unique password for your tg77 account and never share your login credentials with anyone.

Under the Data Privacy Act of 2012 and applicable data protection legislation, you have the following rights in relation to your personal data held by tg77:

1. Right to be Informed: You have the right to be informed about how tg77 collects and uses your personal data, as set out in this Privacy Policy.
2. Right of Access: You have the right to request a copy of the personal data tg77 holds about you, along with information about how it is processed.
3. Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data tg77 holds about you. You can update most of your account information directly through your tg77 account settings.
4. Right to Erasure: You have the right to request deletion of your personal data in certain circumstances, such as where the data is no longer necessary for the purpose it was collected. This right is subject to tg77's legal obligations to retain certain data.
5. Right to Object: You have the right to object to tg77's processing of your personal data where that processing is based on legitimate interests, including profiling for direct marketing purposes.
6. Right to Data Portability: You have the right to receive a copy of the personal data you have provided to tg77 in a structured, commonly used, and machine-readable format.
7. Right to Withdraw Consent: Where tg77 processes your data on the basis of consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
8. Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe tg77 has not handled your personal data in accordance with applicable law.

The tg77 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. tg77 does not knowingly collect personal data from individuals under the age of 21.

If tg77 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any winnings accrued by an underage player will be forfeited in accordance with our Terms & Conditions.

tg77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the features and services offered on the Platform. The date of the most recent revision is displayed at the top of this page.

Where changes to this Privacy Policy are material — meaning they significantly affect how we collect, use, or share your personal data — tg77 will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect. We encourage you to review this Privacy Policy periodically to stay informed about how tg77 protects your information.

Your continued use of the tg77 Platform following notification of any changes to this Privacy Policy constitutes your acknowledgment of the updated Policy. If you do not agree with the revised terms, you should discontinue use of the Platform and contact our support team to close your account.

If you have any questions, concerns, or requests relating to this Privacy Policy or tg77's handling of your personal data, please contact our Data Protection Officer through the following channels:

• Email: [email protected] (subject line: "Data Privacy Request")
• Live Chat: Available 24/7 through the tg77 Platform — ask to be connected to the Data Protection team
• Response Time: tg77 aims to respond to all data privacy requests within thirty (30) calendar days of receipt

If you are not satisfied with tg77's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.